{{-- resources/views/client/tickets/show.blade.php --}}
@extends('client.layouts.client')
@section('title','Ticket #' . $ticket->id)
@section('page-title','Ticket #' . $ticket->id)

@section('client-content')

<div style="display:flex;align-items:center;justify-content:space-between;margin-bottom:1.25rem;flex-wrap:wrap;gap:0.5rem;">
    <a href="{{ route('client.tickets.index') }}" style="font-size:0.78rem;color:#94a3b8;text-decoration:none;">← All Tickets</a>
    @if(!in_array($ticket->status,['closed']))
    <form action="{{ route('client.tickets.close',$ticket) }}" method="POST">
        @csrf @method('PATCH')
        <button type="submit" class="btn btn-xs btn-outline" onclick="return confirm('Close this ticket?')">Close Ticket</button>
    </form>
    @endif
</div>

<div class="card" style="margin-bottom:1rem;">
    <div style="padding:1.25rem;border-bottom:1px solid var(--border);">
        <div style="display:flex;align-items:flex-start;justify-content:space-between;gap:1rem;flex-wrap:wrap;">
            <div>
                <h2 style="font-family:'Fraunces',serif;font-size:1.1rem;font-weight:700;color:var(--ink);margin-bottom:0.5rem;">{{ $ticket->subject }}</h2>
                <div style="display:flex;gap:0.5rem;flex-wrap:wrap;align-items:center;">
                    <span class="pill pill-{{ $ticket->status }}">{{ ucfirst($ticket->status) }}</span>
                    <span style="display:inline-flex;padding:0.18rem 0.55rem;border-radius:999px;font-size:0.62rem;font-weight:600;{{ $ticket->priority_badge }}">{{ ucfirst($ticket->priority) }}</span>
                    @if($ticket->category)<span style="font-size:0.7rem;color:#94a3b8;">{{ ucfirst($ticket->category) }}</span>@endif
                    <span style="font-size:0.7rem;color:#94a3b8;">Opened {{ $ticket->created_at->format('d M Y') }}</span>
                </div>
            </div>
        </div>
    </div>

    {{-- Thread --}}
    <div style="padding:1.25rem;display:flex;flex-direction:column;gap:1rem;">

        {{-- Original message --}}
        <div style="display:flex;gap:0.75rem;">
            <div style="width:2rem;height:2rem;border-radius:8px;background:#eff6ff;display:flex;align-items:center;justify-content:center;font-size:0.72rem;font-weight:700;color:var(--accent);flex-shrink:0;">
                {{ strtoupper(substr(auth()->user()->name,0,2)) }}
            </div>
            <div style="flex:1;">
                <div style="display:flex;align-items:center;gap:0.5rem;margin-bottom:0.35rem;">
                    <span style="font-size:0.78rem;font-weight:600;color:var(--ink);">{{ auth()->user()->name }}</span>
                    <span style="font-size:0.65rem;color:#94a3b8;">{{ $ticket->created_at->format('d M Y, H:i') }}</span>
                    <span style="font-size:0.62rem;background:#f1f5f9;color:#475569;padding:0.1rem 0.4rem;border-radius:999px;font-weight:600;">You</span>
                </div>
                <div style="background:#f8fafc;border:1px solid var(--border);border-radius:8px;padding:0.85rem 1rem;font-size:0.82rem;color:#374151;line-height:1.7;">
                    {{ $ticket->body }}
                </div>
            </div>
        </div>

        {{-- Replies --}}
        @foreach($ticket->replies as $reply)
        <div style="display:flex;gap:0.75rem;{{ $reply->is_staff ? '' : 'flex-direction:row-reverse;' }}">
            <div style="width:2rem;height:2rem;border-radius:8px;background:{{ $reply->is_staff ? '#fef9c3' : '#eff6ff' }};display:flex;align-items:center;justify-content:center;font-size:0.68rem;font-weight:700;color:{{ $reply->is_staff ? '#854d0e' : 'var(--accent)' }};flex-shrink:0;">
                {{ strtoupper(substr($reply->author?->name ?? 'K', 0, 2)) }}
            </div>
            <div style="flex:1;">
                <div style="display:flex;align-items:center;gap:0.5rem;margin-bottom:0.35rem;{{ $reply->is_staff ? '' : 'flex-direction:row-reverse;' }}">
                    <span style="font-size:0.78rem;font-weight:600;color:var(--ink);">{{ $reply->is_staff ? ($reply->author?->name ?? 'KiruDev Team') : auth()->user()->name }}</span>
                    <span style="font-size:0.65rem;color:#94a3b8;">{{ $reply->created_at->format('d M Y, H:i') }}</span>
                    @if($reply->is_staff)
                    <span style="font-size:0.62rem;background:#fef9c3;color:#854d0e;padding:0.1rem 0.4rem;border-radius:999px;font-weight:600;">KiruDev Support</span>
                    @endif
                </div>
                <div style="background:{{ $reply->is_staff ? '#fefce8' : '#f8fafc' }};border:1px solid {{ $reply->is_staff ? '#fde68a' : 'var(--border)' }};border-radius:8px;padding:0.85rem 1rem;font-size:0.82rem;color:#374151;line-height:1.7;">
                    {{ $reply->body }}
                </div>
            </div>
        </div>
        @endforeach
    </div>

    {{-- Reply form --}}
    @if(!in_array($ticket->status,['closed']))
    <div style="padding:1.25rem;border-top:1px solid var(--border);background:#f8fafc;border-radius:0 0 12px 12px;">
        <form action="{{ route('client.tickets.reply',$ticket) }}" method="POST">
            @csrf
            <label class="form-label">Your Reply</label>
            <textarea name="body" rows="4" class="form-field" placeholder="Write your reply…" required style="margin-bottom:0.75rem;">{{ old('body') }}</textarea>
            <button type="submit" class="btn btn-primary">Send Reply</button>
        </form>
    </div>
    @else
    <div style="padding:1rem 1.25rem;background:#f8fafc;text-align:center;font-size:0.78rem;color:#94a3b8;border-radius:0 0 12px 12px;">
        This ticket is closed.
    </div>
    @endif
</div>

@endsection